Shipping information: Fast, free and transparent
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Delivery time : Within Germany, delivery of your jewelry takes 1-3 working days. We process orders within 24 hours.
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Free shipping and returns : Enjoy our free shipping and the option of free returns in Germany. Your comfort is important to us.
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Shipment tracking : You will receive a shipping confirmation with a tracking number to keep an eye on the status of your delivery.
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Reliable partner : We ship with DHL Parcel, a trustworthy and reliable partner for safe deliveries.
Returns information: Your satisfaction in focus
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Return period : You have 30 days after receipt to return the goods free of charge. Please note that personalized items (with engraving) are excluded from the right of withdrawal!
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Initiate a return : Send us an email to info@schmuckmeer.de , with the completed cancellation form or the request for a return. We will then send you a free return label.
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Pack safely : Protect the goods well for return shipping to avoid damage in transit.
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Refund : After a positive check, we will refund the corresponding amount to your original payment method within 2-3 days.
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Exchanges : For free exchange requests (e.g. size changes), simply contact us by email.
Your satisfaction is important to us. If you have any questions, we will be happy to help you: info@schmuckmeer.de .
